Refund policy
We want the vest to fit and to match. If it does not, we will exchange it.
Exchange within 7 days
You can exchange any unworn vest within 7 days of delivery for a different size or a different shade. The vest must be unworn and unwashed, with its packaging intact. For hygiene reasons we cannot accept a vest that has been worn.
How to request an exchange
Message us through our Contact page with your order number and the size or shade you would like instead. We will confirm the exchange and arrange collection.
Exchange delivery charges
If the vest we sent is faulty, or we sent the wrong item, we cover delivery both ways. If you simply want a different size or shade, you cover the return delivery charge.
Refunds
Where an order was paid cash on delivery, we handle problems as exchanges wherever possible. If a vest is faulty and you do not want a replacement, contact us and we will refund the amount you paid. Bank transfer orders are refunded back to the account you paid from, normally within 7 working days of us receiving the vest.
Faulty items
If a vest arrives with a manufacturing fault, tell us within 7 days of delivery and send a photograph. We will replace it at our cost.